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Healthy Homes for Highland - Referral Scheme

Healthy Homes for Highland - Referral Scheme

Healthy Homes for Highland (HHH) is simple and quick multi-agency referral scheme. It aims to tackle fuel poverty, increase incomes and prevent fires.  With the involvement of front-line staff and voluntary organisations, it helps reach vulnerable and hard-to-reach households who can benefit most from the advice and help. 

Healthy Homes is an easy way to refer people for help and advice through one referral. Anyone referred can get free advice and assistance with:

  • Making their home warmer and ways to reduce their fuel bills.
  • Making their home safer through a Home Fire Safety Check (including free smoke alarms).
  • Getting more income from tax credits and benefits and access to other entitlements.
  • Debt counselling to deal with debts.

Voluntary and front line workers can quickly and easily make referrals by using the simple referral card, e-referral form or helping the householder to call: 0800 512 012 (free from landline) or 0300 456 2655 from a mobile.

Referrals are co-ordinated by the Energy Saving Scotland advice centre (ESSac).  The core partners are:  Highland Council; Highlands & Islands Fire and Rescue Services; Highlands & Islands ESSac and NHS Highland. Other organisations like the CABx are also involved.

More information and materials (e.g. leaflet for frontline staff, cards, FAQS etc.) are available from the Highland Council's website at:

'Training' is available for Groups, managers, volunteers etc..  Short presentations can be delivered by colleagues from ESSac and/or Highlands &Island Fire & Rescue Service.  They have been designed to fit into team meetings or other forums. Easy to use 'Training for trainers' materials are available.

To arrange a session for managers or key frontline staff, organisations should contact Alan Grant at ESSac in Inverness.  Alan's email address is:


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